:root{--brandon-dark: #1c1c1c;--brandon-darker: #111111;--brandon-gray: #2d2d2d;--brandon-red: #8B1A1A;--brandon-red-hover: #a82020;--brandon-gold: #c8a96e;--brandon-gold-dark: #a8894e;--brandon-cream: #f3ebe1;--brandon-white: #ffffff;--navy: var(--brandon-red);--navy-dark: #6e1414;--navy-light: var(--brandon-red-hover);--gold: var(--brandon-gold);--gold-light: #e8c888;--cream: #f3ebe1;--white: #ffffff;--gray-50: #f8f6f2;--gray-100: #eeebe4;--gray-200: #dedad1;--gray-300: #c5c0b5;--gray-400: #9e9990;--gray-500: #706c64;--gray-600: #504d47;--gray-700: #333028;--text: #1e1c18;--text-muted: #706c64;--success: #2d7a4f;--success-bg: #eaf5ef;--warning: #8a6420;--warning-bg: #fdf6e3;--error: #8B1A1A;--error-bg: #fdeaea;--info: #1a4a6b;--info-bg: #e8f2fa;--radius: 5px;--radius-lg: 8px;--shadow: 0 2px 8px rgba(0,0,0,.1), 0 1px 3px rgba(0,0,0,.06);--shadow-lg: 0 4px 24px rgba(0,0,0,.14);--transition: .16s ease}*,*:before,*:after{box-sizing:border-box;margin:0;padding:0}body{font-family:Work Sans,DM Sans,system-ui,sans-serif;background:#f7faf9;color:var(--text);line-height:1.6;-webkit-font-smoothing:antialiased}h1,h2,h3,h4{font-family:Public Sans,DM Sans,sans-serif;font-weight:700;line-height:1.25}a{color:var(--brandon-red);text-decoration:none}a:hover{color:var(--brandon-red-hover)}.container{max-width:1100px;margin:0 auto;padding:0 24px}.container-sm{max-width:700px;margin:0 auto;padding:0 24px}.site-header{background:var(--brandon-dark);border-bottom:3px solid var(--brandon-red)}.site-header .inner{display:flex;align-items:center;justify-content:space-between;padding:0 28px;height:72px;max-width:1200px;margin:0 auto}.site-header .brand{display:flex;align-items:center;gap:14px}.site-header .brand-logo{background:var(--brandon-cream);border-radius:4px;padding:4px 8px}.site-header .brand-logo img{height:48px;width:auto;display:block}.site-header .brand-divider{width:1px;height:36px;background:#c8a96e4d;margin:0 4px}.site-header .brand-label{font-size:13px;color:#ffffff80;letter-spacing:.5px;font-family:DM Sans,sans-serif}.site-header nav{display:flex;gap:6px;align-items:center}.site-header nav a{color:#ffffffa6;font-size:13px;font-weight:500;padding:7px 13px;border-radius:var(--radius);transition:var(--transition)}.site-header nav a:hover{color:#fff;background:#ffffff14}.site-header nav a.active{color:var(--brandon-gold);background:#8b1a1a59}.hero{background:linear-gradient(135deg,var(--brandon-darker) 0%,var(--brandon-dark) 55%,#2a1515 100%);color:#fff;padding:52px 32px 44px;text-align:center;position:relative;overflow:hidden;border-bottom:4px solid var(--brandon-red)}.hero:before{content:"";position:absolute;top:0;right:0;bottom:0;left:0;background:repeating-linear-gradient(-45deg,transparent,transparent 30px,rgba(139,26,26,.04) 30px,rgba(139,26,26,.04) 60px)}.hero-city{font-size:clamp(28px,4vw,42px);color:var(--brandon-gold);font-family:"Source Serif 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h3{color:var(--brandon-gold);font-size:15px;font-weight:600;font-family:DM Sans,sans-serif;letter-spacing:.4px}.card-body{padding:24px}.card-footer{padding:16px 24px;background:var(--gray-50);border-top:1px solid var(--gray-100)}.form-group{margin-bottom:18px}.form-label{display:block;font-size:11px;font-weight:700;color:var(--gray-600);text-transform:uppercase;letter-spacing:.7px;margin-bottom:6px}.form-label span.req{color:var(--brandon-red);margin-left:2px}.form-control{width:100%;padding:10px 13px;border:1.5px solid var(--gray-300);border-radius:var(--radius);font-family:inherit;font-size:14px;color:var(--text);background:#fff;transition:var(--transition);outline:none}.form-control:focus{border-color:var(--brandon-red);box-shadow:0 0 0 3px #8b1a1a1a}.form-control.error{border-color:var(--brandon-red)}.form-hint{font-size:12px;color:var(--text-muted);margin-top:4px}.form-error{font-size:12px;color:var(--brandon-red);margin-top:4px;font-weight:600}textarea.form-control{resize:vertical;min-height:110px}select.form-control{-webkit-appearance:none;-moz-appearance:none;appearance:none;background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='16' height='16' viewBox='0 0 24 24' fill='none' stroke='%23706c64' stroke-width='2'%3E%3Cpolyline points='6 9 12 15 18 9'%3E%3C/polyline%3E%3C/svg%3E");background-repeat:no-repeat;background-position:right 12px center;padding-right:40px}.btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;padding:10px 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var(--brandon-red)}.alert-info{background:var(--brandon-dark);color:var(--brandon-gold);border-left:4px solid var(--brandon-red)}.alert-warning{background:var(--warning-bg);color:var(--warning);border-left:4px solid var(--brandon-gold-dark)}.table-wrap{overflow-x:auto;border-radius:var(--radius-lg);border:1px solid var(--gray-200)}table{width:100%;border-collapse:collapse;background:#fff;font-size:14px}thead{background:var(--brandon-dark)}th{padding:11px 16px;text-align:left;font-size:11px;font-weight:700;text-transform:uppercase;letter-spacing:.5px;color:var(--brandon-gold);border-bottom:2px solid var(--brandon-red);white-space:nowrap}td{padding:13px 16px;border-bottom:1px solid var(--gray-100);vertical-align:middle}tr:last-child td{border-bottom:none}tbody tr{cursor:pointer;transition:var(--transition)}tr:hover td{background:var(--gray-50)}.page{min-height:100vh;display:flex;flex-direction:column}.page-main{flex:1;padding:36px 0 56px}.page-title{font-size:clamp(20px,3vw,30px);color:var(--brandon-dark)}.page-subtitle{color:var(--text-muted);margin-top:4px;font-size:14px}.section-header{display:flex;align-items:center;justify-content:space-between;margin-bottom:22px;flex-wrap:wrap;gap:12px}.ticket-display{background:linear-gradient(135deg,var(--brandon-dark),var(--brandon-gray));border:2px solid var(--brandon-red);color:#fff;border-radius:var(--radius-lg);padding:24px 28px;display:flex;align-items:center;justify-content:space-between;gap:20px;flex-wrap:wrap}.ticket-number-big{font-family:"Source Serif 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72px)}.sidebar{width:240px;background:var(--brandon-dark);color:#fff;flex-shrink:0;padding:20px 0;border-right:2px solid var(--brandon-red)}.sidebar nav a{display:flex;align-items:center;gap:10px;padding:10px 22px;color:#fff9;font-size:13px;font-weight:500;transition:var(--transition);border-left:3px solid transparent}.sidebar nav a:hover{color:#fff;background:#ffffff0f}.sidebar nav a.active{color:var(--brandon-gold);background:#8b1a1a40;border-left-color:var(--brandon-red)}.sidebar-section{padding:14px 22px 5px;font-size:10px;text-transform:uppercase;letter-spacing:1.2px;color:#ffffff4d}.portal-content{flex:1;overflow:auto;background:#f1f4f3;padding:28px}.spinner{width:30px;height:30px;border:3px solid var(--gray-200);border-top-color:var(--brandon-red);border-radius:50%;animation:spin .7s linear infinite}@keyframes spin{to{transform:rotate(360deg)}}.spinner-sm{width:16px;height:16px;border-width:2px;display:inline-block;vertical-align:middle}.divider{height:1px;background:var(--gray-200);margin:20px 0}.text-muted{color:var(--text-muted)}.text-center{text-align:center}.mt-1{margin-top:8px}.mt-2{margin-top:16px}.mt-3{margin-top:24px}.mt-4{margin-top:32px}.mb-1{margin-bottom:8px}.mb-2{margin-bottom:16px}.mb-3{margin-bottom:24px}.flex{display:flex}.gap-2{gap:16px}.items-center{align-items:center}.justify-between{justify-content:space-between}.grid-2{display:grid;grid-template-columns:1fr 1fr;gap:18px}@media (max-width: 600px){.grid-2{grid-template-columns:1fr}}@media (max-width: 640px){.prr-name-grid,.prr-city-grid,.prr-contact-grid,.prr-action-grid{grid-template-columns:1fr!important}}.badge{display:inline-block;padding:2px 8px;border-radius:20px;font-size:11px;font-weight:700}.badge-admin{background:#f3e8ff;color:#6b21a8}.badge-dept{background:var(--info-bg);color:var(--info)}.empty-state{text-align:center;padding:56px 20px;color:var(--text-muted)}.empty-state .icon{font-size:44px;margin-bottom:10px}.modal-backdrop{position:fixed;top:0;right:0;bottom:0;left:0;background:#00000080;z-index:1000;display:flex;align-items:center;justify-content:center;padding:20px}.modal{background:#fff;border-radius:var(--radius-lg);box-shadow:var(--shadow-lg);max-width:520px;width:100%;max-height:90vh;overflow-y:auto;border-top:3px solid var(--brandon-red)}.modal-header{padding:18px 22px;border-bottom:1px solid var(--gray-200);display:flex;justify-content:space-between;align-items:center}.modal-body{padding:22px}.modal-footer{padding:14px 22px;border-top:1px solid var(--gray-200);display:flex;justify-content:flex-end;gap:10px}.footer{background:var(--brandon-dark);border-top:3px solid var(--brandon-red);color:#fff6;text-align:center;padding:18px;font-size:12px;letter-spacing:.4px}.footer span{color:var(--brandon-gold)}